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Tarih : 15.12.2017

USD : 3.8660 TL
JPY : 3.4547 TL






These terms and conditions do not affect your statutory rights.

We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

Whilst we endeavour to only show items on the website that are in stock, goods are subject to availability. If we do not supply the goods for any reason we will not charge you for these goods and we will refund any money already paid for the goods. However, we will not be responsible for compensating you for any other losses which you may incur if we do not supply goods.

We will endeavour to deliver goods within the times stated, usually within 4 hours in istanbul and same day for the remaining cities of Turkey, but goods are subject to availability and delay in delivery of goods is sometimes outside of our control.

Your orders to any region in Turkey is delivered same day. For your international orders it may not be delivered on the same day due to time differences and working hours between countries.

During the delivery, If your recipient is not home at time of delivery, the flowers will be left to a neighbour or to security guard of apartment or at their door. If its an office it will be left to a friend of the recipient, for hospitals and hotels it will be left to reception.

If your flowers are rejected by the recipient, the flowers are brought back to our office and kept there for 3 days. During this period the recipient might come and take them or we may re-try to deliver with an additional service fee which varies according to the place that recipient resides.

You may cancel or postpone the delivery of your orders untill 1 day prior to the delivery date. In this case we will make full refund to you.

All images, descriptive matter, specifications and advertising on our website are for the sole purpose of giving an approximate description of the goods. Whilst we endeavour to show an accurate colour image, you are advised that there may be variations in colour between the actual goods you receive and the image that you see on your monitor or TV screen. This could be caused by the settings of your system or an adjustment made during or after photographic or other electronic processes.

Should delivery be delayed for more than 1 day you have the right to contact us and cancel your order. In this case we will refund any money paid by you for the goods.

The price for the goods will be as stipulated at the time when you placed your order. We reserve the right to make adjustments to the price to take account of any increase in, or the imposition of, any taxes or duties, or if due to an error or omission the price published for the goods on our website is wrong. We will inform you of the correct price and give you an opportunity to cancel the order.

All prices on our website are inclusive of VAT at the current rate, delivery and all other service fees for city center. However, please note that delivery to rural areas might require additional service fee. In this case we contact with you and inform about the situation at this point you have right to cancel your order.

We reserve the right to terminate any contract between us without penalty. In the event of termination we shall refund to you all sums paid by you to us.

Failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of these terms and conditions.

The Contract between us shall be governed by the laws of Turkey and any dispute will be resolved exclusively in the courts of Turkey, Istanbul. We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. If you have a complaint please contact us.

These terms and conditions are subject to change at any time without prior notice to you.


Copyright © 2009 İnciler Çiçek ve Servis Hizmetleri
Soyak Yenişehir Yolu No:63 Ataşehir / İSTANBUL
Tel: +90 (216) 470 00 05 Fax: +90 (216) 470 01 33